In the role of a Police Community Support Officer (PCSO) you have a direct impact on the community you serve. Your days are driven by protecting people from crime, helping people in need and being a reassuring presence on the streets.

PCSOs work in Safer Neighbourhood Teams, who work with the community to improve the quality of life for residents and make their area safer, by proactively tackling crime and anti-social behaviour (ASB).

PCSOs are out and about every day in every neighbourhood across the county – their faces are well-known and they are trusted in their communities. They also play a crucial role in identifying people who may be vulnerable to crime and finding solutions to help them.

" At the end of a shift if you’ve detained a shoplifter, found a lost child or visited a community group in your area. The sense of satisfaction and the fact that you’ve ‘made a difference’ is unbeatable. "

PCSO Adriano

Police Community Support Officer

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Benefits of becoming a Police Community Support Officer:

  • Help prevent crime and anti-social behaviour
  • Make a real difference to people's lives
  • Keep fit and healthy
  • Meet new people
  • Protecting the communities you live in
  • Do something new and exciting
  • Gain confidence
  • The salary will increase to a maximum of £29,601 based on length of service and performance related pay
  • The opportunity to work part-time or flexible hours

What skills are required to become a Police Community Support Officer (PCSO)?

We are looking for people who:

  • have strong communication skills
  • are able to think laterally and solve problems
  • have good emotional intelligence
  • have a strong community focus and the desire to help others
  • show good decision making skills
  • are self-motivated and have a sense of ownership
  • act with integrity
  • are honest, fair and impartial
  • treat people with respect and courtesy

We are committed to creating a Constabulary and workforce which represents the community we serve and encourage people from all communities and backgrounds to apply, especially those where the Constabulary is under-represented.

You can find out more about our eligibility criteria by clicking here

Pay and other employee benefits

For individuals working full time (37 hours per week) and working the full shift pattern, the starting salary will be £23,583 (includes shift allowance). The salary will increase to a maximum of £29,601 based on length of service and performance related pay.

You will be eligible to join the Local Government Pension Scheme (LGPS). This is a contributory Career Average Revalued Earnings (CARE) scheme to which the Constabulary as the employer contributes to as well.

As a full time PCSO, we’ll offer you a minimum of 178 hours of annual leave (24 days), with the potential to increase up to 222 hours (30 days), dependent on your hours of work and length of service. You will also receive 8 days of public holidays. Your annual leave entitlement will be confirmed when you begin your role.

We welcome applications for working on a part-time basis. Hours will be required to fit in with the operational requirements of the role and there is an expectation that any submissions for part time hours will include some evening and weekend working. We may not be able to continue with your application if your requested hours do not fit in with the requirements of the Constabulary and you will be informed if this is the case. You can discuss your requirements with our recruitment advisors.

pcsorecruitment@herts.pnn.police.uk

Would you like to find out more?

If you've got a question, have a look at our Frequently Asked Questions or email the team at: pcsorecruitment@herts.pnn.police.uk

You can also request a call back here

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