What is a Police Community Support Officer?

As a Police Community Support Officer (PCSO) you can make a direct contribution to your local community. Our PCSOs play an absolutely vital role in offering a reassuring presence to the public, helping to fight crime and anti-social behaviour, and forge stronger relationships with the community we serve.

As a uniformed officer out on foot patrol, you will act as a visible deterrent to crime and anti-social behaviour and deal with situations and people you would probably never encounter in your day-to-day life. Most of all, you will get to see the real impact of crime on people's lives and the extraordinary power you have as an individual to make a real difference.

Police Community Support Officers are rightly proud of the amazing work they do. Not only do they help increase public safety and maintain community confidence, but they make neighbourhoods better places to live and help young people make positive choices in their lives.

Being a Police Community Support Officer is both exciting and rewarding. It’s a paid role that calls for strong powers of observation, communication, judgment and problem-solving.

The role involves evening and weekend shift work, including working some weekends and evenings to 11pm, and you may be required to work at various locations across the county.

We welcome applications for working on a part-time basis, however the hours requested will need to fit in with operational requirements.

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As a Police Community Support Officer, your duties will mainly involve:

  • Being a visible presence in your designated area, addressing crime, anti-social behaviour and quality of life issues
  • Contribute to reducing crime and anti-social behaviour by conducting high visibility patrols, responding to calls for assistance and enforcement of local bylaws and other offences
  • Provide support to victims of crime through follow-up visits and keeping regular contact where required
  • Building good community links to gain an understanding of crime and anti-social behaviour issues
  • Forging strong relationships with partner agencies to tackle community issues and find long-term, sustainable solutions
  • Support investigation processes by conducting tasks such as scene preservation, securing evidence, conducting house to house enquiries and providing reassurance

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Meet Our PCSOs

Would you like to find out more?

If you've got a question, have a look at our Frequently Asked Questions or email the team at: pcsorecruitment@herts.pnn.police.uk

You can also request a call back here

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Register today to become a PCSO

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